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Deleting of a computer worm..


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#1 randomania3

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Posted 18 June 2007 - 10:36 PM

I need some computer help as I am almost clueless with computers. x.x
i somehow got a computer worm infecting some system32 files that hacked into two other users of this computer's email addresses on a site with not as much security against hackers. and at first, I wasn't detecting the worm but with an updated scanner I found it. it hasn't caused to many major problems but I;m trying to get rid of it. a google search for the virus brought up 0 matches. :o. i tried system restore but when that deleted my antivirus scan (o.o) i undid it. and the virus scanner is detecting emails being sent from a file on my comp when no one's sending any email .How do i get rid of this virus without having o backup all my files and lose all the updates I've had to download in the last 2 weeks? thanks so much for any help. =)
I <3 NY. the only place where you'll find an M&M store across the street from a Hershey store, and walk pass a cow boy in March wearing nothing but his hat and a brief, playing a guitar..

#2 EndocrineFlippa

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Posted 18 June 2007 - 11:16 PM

whats the name of the virus?
--endocrine--

#3 RacPaime

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Posted 18 June 2007 - 11:56 PM

Check the anti-virus software developer's website. They must have a virus database on it including removal instructions. Generally you SHOULD backup your data, but then you will backup the virus as well. Although no one is sending any email, worms can access your computer without you doing anything. To stop a worm from getting into your computer, you should close all ports. Try using Windows Firewall or disable the internet connection. Since the worm is already inside your computer, it can replicate and infect others on your address book (worms sometimes scan your address book and sends copies of itself to your friends). Worms generally do not do any specific damages to the operating system and software files, but they do replicate continuously. When that happens, it may overload your memory or take up excessive hard drive space. This also means you may have lost your Internet connection now or unable to use your computer. If you mean you have a virus, that's a different matter. Also, System restore doesn't delete the virus itself. The virus/worm can still copy back its registry files anyway.

#4 randomania3

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Posted 19 June 2007 - 12:14 AM

ok I had 3 worms. two i were able to delete because they were added to the computer as regular files so by using the serch function I was ale to find them and then delete them. The root of the problem though is a worm that attached to a file I can't delete and has been on my computer since the date it was set up in November '04. I can't find the name of the worm but it is infecting C:\WINDOWS\system32\tswulcsquh.exe. I'd have a hard timerestoring my entire system because it'd take a lot to back up all the files and programs on my computer. and if its attached to the registry, that'll be a problem. The virus was sent by someone to me in a link back in like may but I didn't detect it til lnow but then email addresses were hacked and my computer kept getting trojans till i finally detected the worms today... x.x I have all my antivirus software installed according to the provider's website and it can't delete this worm (whoever mad eit is extremely crafty. 0.o)
I <3 NY. the only place where you'll find an M&M store across the street from a Hershey store, and walk pass a cow boy in March wearing nothing but his hat and a brief, playing a guitar..

#5 z2z007

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Posted 19 June 2007 - 12:34 AM

It seems as though you might have to comb through the registry and delete any bad entries in there. You can do it easily using Autoruns: http://www.microsoft.com/technet/sysintern...y/Autoruns.mspx

The only thing is that you have to be able to recognize registry entries and google ones that are fishy before deleting them. (Bleepingcomputer.com is a good place to look up registry entries.) Deleting a system registry entry can screw up your computer for good. You should never touch any entries published by microsoft.

Also, you might consider running your antivirus in safe mode and see if it'll do the trick. Safe mode only allows vital system processes to run so the malignant process may be suppressed.

That's all the advice I can give.

#6 EndocrineFlippa

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Posted 19 June 2007 - 12:38 PM

Alright, well some programs that might be useful in fighting virus that aren't actually anti-virus programs:

Peer Guardian - http://phoenixlabs.org/pg2/ - It's mainly used to keep companies and the government from tracking P2P activities, but it can also help to prevent you from getting viruses as it blocks IP addresses from malicious sites etc. If the virus you have is downloading other viruses this could help stop that...

Quick Start-Up - http://www.glarysoft.../quick-startup/ - Basically it lets you edit you're start-up entries so you might be able to keep the virus from starting when you're computer starts (maybe....)

and what I would do is scan for the virus get the name of it (if you're anti-virus is down try using a free scanner online) and then google it and use the instructions to remove it...

Good Luck
--endocrine--

#7 RacPaime

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Posted 19 June 2007 - 08:31 PM

View Postrandomania3, on Jun 19 2007, 01:14 AM, said:

ok I had 3 worms. two i were able to delete because they were added to the computer as regular files so by using the serch function I was ale to find them and then delete them. The root of the problem though is a worm that attached to a file I can't delete and has been on my computer since the date it was set up in November '04. I can't find the name of the worm but it is infecting C:\WINDOWS\system32\tswulcsquh.exe. I'd have a hard timerestoring my entire system because it'd take a lot to back up all the files and programs on my computer. and if its attached to the registry, that'll be a problem. The virus was sent by someone to me in a link back in like may but I didn't detect it til lnow but then email addresses were hacked and my computer kept getting trojans till i finally detected the worms today... x.x I have all my antivirus software installed according to the provider's website and it can't delete this worm (whoever mad eit is extremely crafty. 0.o)


Use Windows XP's backup utiliity. It's very easy to use. It is not installed with Windows XP by default, but it's located in the Windows XP installation disc in the i386 folder. The ntbackup.exe file in the folder is the setup program to install the backup utility. Use the wizard mode to backup all the data or just selected files. It only took me about 18 minutes to back about 12 GB of data when I first had my notebook computer.

Next up, you should NEVER touch the registry by yourself unless directly told by a trained professional or documentation/webpage from the Anti-virus software or provider.

If your email address is affected, it's probably a worm, not a virus or trojan. (the link may link to a trojan though). The worm has a scanning ability to scan opened ports and then keep the ports open to launch more attacks. Try closing all the ports especially the email ports: SMTP (25), POP3 (110), IMAP (150), and perhaps HTTP (80).

Use a free utility such as Port Detective to find all which ports are open.

Note that not all anti-virus software can detect all viruses. Different AV software have different capabilities to detect viruses.

There are three main ways viruses can hide itself from the computer user and Anti-virus software.

They are:

Polymorphic- the virus changes its distinguishing characterisitics as it replicates. anti-virus softwares rely on virus signatures saved as .that files. (some viruses even have the ability to disable the AV software or delete the AV software's .that file that stores its virus signature)

Encrypting- Some AV software checks files for replicating programs that viruses use to replicate themselves. Viruses generally hide themselves into a non-replicating program to avoid detection. However viruses must revert back to replicate themselves. Some viruses make an extra copy of itself and then hides the other one. Therefore if you delete the virus, it will appear again. Luckily just hope the AV software detectes the replicating program as well. Autoscan for viruses should be on.

Stealth viruses: AV(anti-virus) software also detects viruses by noting differences between a program's file size before the virus affects it. Some viruses alters the operating system to mask the size of the file it hides it. I bet you have this kind of virus as it is located in the Windows folder (system files are well-known enough for viruses to infect). Windows File Protection or Data Execution Preventation prevents viruses from affecting system files. So it's probably that the virus created a hidden program inside the system folder.

tswulcsquh.exe is not a required system file. I don't believe there is a .exe file in the system folder either.

Also be aware the bigger the changes you make, the more likely you will damage the system as well. So always backup your data before you make major changes especially the registry. Make an Automated System Recovery (ASR) disk in advanced mode of Windows Backup Utility. If not, all your data may be lost! :o

#8 RacPaime

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Posted 19 June 2007 - 09:01 PM

View Postz2z007, on Jun 19 2007, 01:34 AM, said:

It seems as though you might have to comb through the registry and delete any bad entries in there. You can do it easily using Autoruns: http://www.microsoft.com/technet/sysintern...y/Autoruns.mspx

The only thing is that you have to be able to recognize registry entries and google ones that are fishy before deleting them. (Bleepingcomputer.com is a good place to look up registry entries.) Deleting a system registry entry can screw up your computer for good. You should never touch any entries published by microsoft.

Also, you might consider running your antivirus in safe mode and see if it'll do the trick. Safe mode only allows vital system processes to run so the malignant process may be suppressed.

That's all the advice I can give.


It's hard to know which entries were published by Microsoft. Some entries are published by the hardware drivers and the software programs in your computer. Deleting any of them will destablize the computer system. Try using event viewer for anything suspicious. Click Start/Run and then type Eventvwr.msc. Also Check System Configuration Utility on the services tab to see what programs are running currently and will load at startup. Type msconfig.exe in the Run window.

#9 z2z007

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Posted 19 June 2007 - 09:30 PM

View PostRacPaime, on Jun 19 2007, 10:01 PM, said:

Some entries are published by the hardware drivers and the software programs in your computer.


Yea, that's why you google the entries that are suspicious or look them up before even considering deleting them. I have done it numerous times. I work as tech support at my university.

#10 randomania3

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Posted 19 June 2007 - 09:59 PM

woo. Thanks to everyone for their suggestions. I didn't understand what most of them were saying being completely incapable with comps. hehe. but i found out the file was masquerading as one created the day the comp was set up but it was actually not created that day. a few days ago my comp had problems n had to do an ide configuration and that set the clock back to November 2004, and though i fixed that I suppose the file was able to modify its creation date. and thus I was able to delete the file, having figured out it wasn't a vital file and then did a scan of my computer and found nothing to delete other than a few annoying pups and cookies. so hopefully that's the end of it and the virus is gone. x.x oh and as an extra precaution I used this total cleaner thing on my computer to clean out my system32 files and that should have gotten rid of all virus files and unnecessary files seeing as it freed up lots of hard drive space (though I already had 75% of my hard drive free)...
p.s. RacPaime I have tons of .exe files in my system folder- that were there before i got a virus. and I know it was a worm not a regular virus. x.x Thanks so much though. very useful info especially if the problem is not fully taken care of. =]
I <3 NY. the only place where you'll find an M&M store across the street from a Hershey store, and walk pass a cow boy in March wearing nothing but his hat and a brief, playing a guitar..

#11 Jack

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Posted 22 June 2007 - 08:59 AM

And to future people with computer problems, try HijackThis!
http://www.spywarein...jn/programs.php

Before you use it, you should use all your adware/spyware scanners first. This application allows you to scan all your registry files, and if there are any suspicious looking ones, look em up. Don't delete things by your own gut feeling, because as others said, it can major screw up your computer.

Another site I look to when I have malware trouble is....
http://www.iamnotageek.com/

#12 AntonioJai

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Posted 27 June 2007 - 07:15 PM

Geekstogo.com...... post up your problem and some professional would help you for free!





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